How the RFQ form works
When you press send on the RFQ form, your browser sends what you typed, and any photos or drawings you attached, over an encrypted connection to a small function that runs on this website's host, Cloudflare. The function checks the form, turns it into an email and hands it to Resend, an email delivery service, which delivers it to the sales mailbox at steven@ningboware.com. Your email address is set as the reply address, so the answer comes back to you from that mailbox.
The website keeps no copy: there is no form database, and nothing you send stays on the website once the email has been handed over for delivery. To slow down automated spam, the function keeps a count of recent submissions for ten minutes, filed under a one-way code derived from your IP address rather than the address itself. If the website cannot send the inquiry, the page opens your own email program with a draft instead, and nothing leaves your computer until you send that email yourself.
The catalog search box works differently: filtering happens inside your browser and the words you type are never transmitted.
What ZHONGHE receives
An inquiry sent through the form contains the fields you filled in: name and email address, and if you gave them, company, country or market, the kind of request, product category, model code, estimated quantity, how you heard about ZHONGHE, your message and any files you attached. The form adds a few technical lines so the inquiry can be answered and abuse can be spotted: the page you sent it from and its language, the first page you opened on this site and the site that referred you (with any campaign tags in that link), your IP address and the country it belongs to, your browser's user agent, how long the form took to fill in, the time it was sent, and how it arrived (through the form on this site, from another program such as an AI assistant sending it for you, or from another website), with a note when it looks automated. An inquiry that looks automated is still delivered; the note only helps the sales team read it.
- Contact details you type, so a quotation can be sent back to you.
- Project details you type or attach, such as models, quantities, packaging, target market, photos and drawings.
- The technical lines described above, which the form adds to every inquiry.
- When you write by email instead, the email metadata your own mail provider adds, such as sending address and timestamp.
Why the data is used
Enquiry data is used to answer the enquiry: to check model availability, prepare a quotation, discuss packaging, materials, finishes, quality checks, and shipment, and to keep a record of what was quoted. It is not used to build marketing lists, and ZHONGHE does not send unsolicited bulk email to addresses collected this way.
Buyer names and private label programs are treated as confidential during project discussion. They are not published on this site or used as public references.
How long it is kept
Enquiry emails and the quotations sent in reply are kept in the sales mailbox for as long as the commercial relationship or the follow-up is active, and afterwards for the period Chinese accounting and tax rules require for order and invoice records. Enquiries that never became an order are deleted on request at any time.
Who else can see it
ZHONGHE does not sell, rent, or trade enquiry data, and does not share it with advertising networks or data brokers.
Three ordinary technical parties are involved. The website is hosted on Cloudflare Pages, so Cloudflare processes the requests your browser makes, runs the function that receives the form, and keeps short lived edge logs that can include your IP address, the page requested, the time, and your browser user agent. Inquiries sent through the form are delivered by Resend, an email delivery service, which handles each message only to deliver it. Email is handled by the mail provider used for the steven@ningboware.com mailbox. All three act as service providers, not as recipients of your project data in their own right.
Where a project needs a third party, for example a testing laboratory, a freight forwarder, or a customs broker, only the details that party needs are passed on, and only after the project is under way.
Cookies and analytics
This website sets no cookies. It runs no advertising scripts and does not embed third party fonts, maps, videos, or social widgets. Fonts, images, and scripts are served from ningboware.com itself, apart from the measurement script described next.
Traffic is measured with Cloudflare Web Analytics, a cookie free service whose script is loaded from Cloudflare. It counts page views without identifying individual visitors.
The RFQ form keeps two notes in your browser's session storage: the first page you opened on this site and the site that referred you. They are deleted when you close the tab, and they only leave your browser as part of an inquiry you choose to send.
Your choices and your rights
You can ask what enquiry data ZHONGHE holds about you, ask for it to be corrected, or ask for it to be deleted. Write to steven@ningboware.com with the subject line Privacy request and enough detail to find the correspondence, such as the company name and the approximate date. A reply is normally sent within 30 days.
Buyers in the EU and the UK: an enquiry is handled on the basis that you asked for a quotation and that answering it is in the legitimate interest of both sides. You can object to that processing at any time by asking for deletion.
Children
This is a business to business website for sourcing professionals. It is not directed at children and ZHONGHE does not knowingly collect data from them.
Changes to this page
When the handling of enquiry data changes, this page changes with it and the date at the top is updated. Material changes are described in plain language rather than folded silently into the text.
Who publishes this site
Cixi Zhonghe Sanitary Ware Factory, trading as ZHONGHE, a shower head factory in Cixi, Ningbo, Zhejiang, China.
- Email: steven@ningboware.com
- Address: No.3 Jiangxi Road, Cangbei Village, Changhe Town, Cixi, Zhejiang 315318, China
- Unified Social Credit Code: 91330282726386942E
